At Vault & Co., we are committed to providing our customers with high-quality products and a seamless online shopping experience. As part of our commitment, we have developed a comprehensive shipping policy to ensure that our customers receive their orders promptly and efficiently. Below are details about our shipping process, shipping options, delivery times, and international shipping.
Shipping Process: Once you have placed an order on our website, our team will process it within 24-48 business hours depends up on domestic or international shipping. We will then prepare your order for shipment and provide you with a tracking number once it has been shipped.
Shipping Options: Our standard shipping option is free for all orders. Shipping typically takes 2-4 business days for delivery.
Delivery Time: Our delivery times vary depending on your location. Our shipping option typically takes 2-4 business days for delivery within the UAE.
Order Tracking: Once your order has been shipped, we will provide you with a tracking number so you can track the progress of your delivery. You can track your order on our website by entering your tracking number in the designated area.
Damaged or Lost Packages: In the unlikely event that your order is lost or damaged during shipping, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund as soon as possible.
Returns & Exchanges: Please refer to our Returns, Exchanges, & Refund Policy for information on returning or exchanging your order.
Conclusions: We strive to provide our customers with a seamless and hassle-free online shopping experience. Our shipping policy is designed to ensure that your order is processed and delivered to you in a timely and efficient manner. If you have any questions or concerns about our shipping policy, please contact us.